Return Policy

Last updated May 01, 2026

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or store credit.

Please see below for more information on our retum policy.

RETURNS
All retums must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS
To return an item, please email customer service at jorj@jorj.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mall your return to the following address:

Jori Morgan
Attn: Returns
11989 SE Intracoastal Ter
Tequesta, FL 33469
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your retum.

 

REFUNDS
After receiving your return and inspecting the condition of your items, we will process your return. Please allow at least seven (7) business days from the receipt of your of item to process your return. 

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company We will notify you by e-mail when your return has been processed.

 

EXCEPTIONS
The following items cannot be returned: Travel Mug, Notebooks

For defective or damaged products, please contact us at the connect details below to request a refund or exchange.

 

PLEASE NOTE
Returned items must be undamaged and returned in like new condition.

 

QUESTIONS
If you have any questions concerning our return policy please contact us at
jorj@jorj.com.